Envia.com labels and tracking in one back office
LiveConnect your Envia.com account and ship with all its carriers from Miross: labels created from the order, carrier tracking on every case, return labels from the Returns module, and a new address for a parcel that has no label yet.
Envia.com in Miross
If you already buy your labels through Envia.com, your carriers, rates and shipping rules live there. Miross connects that account to the order book and the support queue, so the order, its label and the customer’s question about it sit on one screen.
You ship with every carrier your Envia.com account offers without leaving Miross: the label is created from the order, tracking follows the parcel on the case, and a return label or a corrected address is one click a person confirms.
What Miross does with Envia.com
- Connects your Envia.com account, with every carrier and service you have there.
- Shipping labels created from the order in Miross, at your Envia.com account, and kept as a PDF ready to print.
- Carrier tracking on every case with an order number: carrier, status and the history of delivery events.
- Return labels from the Returns module: asked for by the customer on your returns portal, or created by an agent from the case, with the label PDF attached to the reply.
- A parcel that has no label yet can go to a new address from the case: the agent checks the address and confirms before anything changes.
- Orders from Amazon, your marketplaces and your shop ship through the same Envia.com account, each with its case and its conversation beside it.
- Your Envia.com API keys are stored encrypted and never shown again.
How to connect
- In your Envia.com account, create the API key for an integration.
- In Miross, open Settings → Integrations, pick Envia.com and paste the key; Miross checks it on the spot.
- Your carriers and services appear in Miross: create labels from orders, and tracking shows on every case with an order number.
Everything Miross does with Envia.com
Envia.com
Questions
Do I keep my Envia.com account and my carriers?
Yes. Miross works on top of the account you already have: the carriers, the services and the rates are the ones in Envia.com, and labels are created there like any label you make yourself.
Which carriers can I ship with?
Every carrier and service enabled in your Envia.com account. Miross reads them when you connect and offers them when a label is created.
Can Miross change where a parcel goes?
While the parcel has no label, yes. The agent checks the new address on the case and confirms, and Miross updates the shipment in Envia.com. Once a label exists, the case says it is too late.
How do return labels work?
From the Returns module. The customer asks for the return on your returns portal, or an agent starts it from the case, and the label is created at your Envia.com account and sent as a PDF.
What does Miross send to Envia.com?
What a shipment needs: the recipient’s name, address and contact details, the parcel and the items. The content of your conversations with customers never goes to Envia.com.
Also on Miross
- SendcloudTracking on every case with an order number, plus return labels and address changes.
- ShippyProShip with all its carriers: labels, tracking on the case, return labels.
- Packlink PROShip with all its carriers: labels, tracking on the case, return labels.
- OutvioShip with all its carriers: labels, tracking on the case, return labels.
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Early access
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A few sellers a month, onboarded by hand. Tell us where you sell and we’ll tell you when your cohort opens.
- Hands-on setup of every connection
- A say in what gets built next