Mike, the AI assistant that runs the back office with you

Ask in plain words how much you made yesterday, what has to ship or which products lose money. Mike answers from your own orders, costs and cases, and prepares the work that follows.

  • Answers from your real data
  • You set how much he does alone
  • Processed in the EU, zero retention

How much did I make yesterday?

Mike

Yesterday you kept €1,236 of the €4,812 you sold: a 25.7% margin after cost, fees and shipping. Amazon carried the day. Two Decathlon orders went out below cost.

Sales€4,812+8%
Margin€1,23625.7%
Orders137+11
Below cost2Decathlon

Sales by channel

Amazon€1,973
Leroy Merlin€1,107
Your shop€866
Decathlon€529
Carrefour€337

Which products are losing money?

Mike

Seven products sold below cost this month. These three lose the most, and your margin rule already has a new price for each.

Solar path lights, set of 6GD-SOL-006€18.90−6.2%AmazonLeroy Merlin
Terracotta planter, 30 cmGD-POT-030€12.50−3.8%AmazonCarrefour
Folding bistro chairGD-CHR-112€34.00−1.4%Leroy MerlinShopify

+4 more

Approve 7 price changes

From your rule “Keep a 12% margin”: between €1.10 and €3.40 more per product, on Amazon and your shop.

This changes prices on live channels.

7 prices sent. Margin back to 12%.

What’s waiting in the queue?

Mike

28 open, in five languages. Four are close to their deadline and each has a draft waiting in the customer’s language. Nine were answered and can be closed.

AmazonAnna KellerDEWo ist meine Bestellung?42 min left
Leroy MerlinMarc DupontFRPuis-je recevoir la facture à mon nom ?3 h left
CarrefourGiulia RossiITVorrei cambiare l’indirizzo di consegna.5 h left
WhatsAppInês DuartePTA encomenda chegou danificada.6 h left

+24 more

Resolve the 9 already answered

The customer said thanks or the parcel was delivered. A case reopens by itself if anyone writes again.

9 cases resolved. 19 left.

delivery-note-0412.pdf184 kB

Add these to the catalogue

Mike

Twelve lines, none of them in your catalogue yet. I drafted a product for each, with the EAN, cost and quantity from the note.

delivery-note-0412.pdfRead · 2 pages · 12 lines
DraftCeramic planter, sage, 24 cmCER-SG-24cost €6.4048 units
DraftBamboo trellis, 180 cmBAM-TR-180cost €9.1030 units
DraftCopper watering can, 1.5 lCOP-WC-15cost €14.7524 units

+9 more

Create 12 products

As drafts in your catalogue, with cost and stock from the note. Nothing is published to a channel.

12 products created in the catalogue.

What has to ship today?

Mike

31 orders ship today. 29 are ready. Two have been on hold since yesterday, and both have stock now.

Amazon302-7654321Solar path lights ×2DE14:00To ship
DecathlonDKT-48213Folding bistro chairFR16:00To ship
Leroy MerlinLM-9Z8Y7XTerracotta planter ×4ES16:00On hold
Shopify#10482Copper watering canPT17:30On hold

+27 more

Release the 2 orders on hold

Their stock arrived this morning. They join today’s list to ship.

2 orders released. 31 to ship.

Example data from a demo shop. Mike answers from yours.

What it does

What makes Mike useful in a shop

  • 01

    Figures drawn from your data

    Every number, card and chart is produced by Miross from your orders, costs and cases. The model asks for them; it never writes a figure itself.

  • 02

    Work prepared, not only answered

    Mike drafts replies in the customer’s language, reads a supplier’s delivery note into products, proposes prices and lists what has to ship. You find the work ready and decide what goes ahead.

  • 03

    You decide how far he goes

    For each kind of work you choose whether Mike asks first, does it and tells you, or does it quietly, with limits per action and per day. What can be put back has an Undo, and everything he did is on the Activity page.

  • 04

    Inside your permissions

    Mike sees what your role can see and acts as you, with the same checks and audit trail as the screens. He cannot do anything you could not do yourself.

  • 05

    Processed in the EU, with a switch

    Mike’s AI is processed inside the EU with zero data retention, and nothing is ever used to train a model. One switch turns the AI off, and Mike then answers with rules instead of a model.

  • 06

    In the app and on your phone

    Ask from your desk or from the warehouse. Mike is in the web app and in the phone app, with the same answers and the same limits.

How it works

How a job goes

  1. 1

    You ask

    In the app or from your phone, in your own words.

  2. 2

    Mike reads and shows

    He looks up what is needed and shows it as cards you can open.

  3. 3

    The work gets done

    He does what you allowed and leaves the rest ready for you to confirm.

An AI assistant that works from your shop’s own data

Running a shop on several channels means holding a great deal in your head: what sold yesterday, which orders are late, which customer is waiting and which product stopped earning. The answers exist, spread over reports, exports and screens. A general chatbot does not help, because it does not know your orders and will make up a figure when it has none. Mike works inside Miross, on your real orders, costs, cases and stock.

You ask in your own words. Mike works out what is needed, asks Miross for it and shows the result as cards and charts you can open. Every number is produced by Miross from your data; the model never writes a figure itself. Then he prepares what follows: a reply drafted in the customer’s language, a supplier’s delivery note read into products, prices proposed where the margin is thin and the list of what has to ship.

How much Mike does alone is your decision. For each kind of work you choose whether he asks first, does it and tells you, or does it quietly, with limits per action and per day. Where something can be put back there is an Undo, and the Activity page lists everything he did. He works inside the role and permissions of the person asking, with the same checks and the same audit trail as the screens.

Day to day, Mike is the quickest way into the system. In the morning you ask what needs attention and get the cases about to expire, the orders to ship and the products running low. In the warehouse, on your phone, you ask where an order is. His AI is processed in the EU with zero data retention and is never used for training, and with the AI switched off he answers with rules instead of a model.

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Who Mike is for

  • A one-person shop on Amazon and two marketplaces

    Mike is the colleague you do not have. He drafts the replies, prepares the products from a delivery note and tells you each morning what has to ship and which customer to answer first.

  • A team selling in five countries

    Each person asks from their own role and sees what that role allows. Drafts leave in the customer’s language, and the team sets how far Mike goes for each kind of work.

  • A brand with its own Shopify shop and a warehouse

    Mike answers from the whole operation: sales by channel, margin by product and stock by location. Routine work runs on autopilot within daily limits, and the Activity page shows what was done.

Questions

Common questions

Where is Mike’s AI processed?

Inside the EU, with zero data retention. Your data is never used to train a model.

Can Mike change things without asking?

Only what you allow. Each kind of work has its own setting, from asking first to doing it quietly, and you can change it at any time.

What if I switch the AI off?

Mike still answers common questions, with rules instead of a model. Nothing leaves the system, and you can switch the AI back on at any time.

Is Mike included in my plan?

What Mike can do depends on the plan. The pricing page has the detail.

What can I ask Mike?

Anything about your shop, in your own words: how much you made yesterday, what has to ship today, which products lose money on Amazon Germany or which are low on stock. He answers from your orders, costs, cases and stock, and offers to prepare the work that follows.

Does Mike make up numbers?

No. Every figure, card and chart is produced by Miross from your own data. The model asks Miross for them and never writes a number itself.

What is Mike’s autopilot?

It is the setting that says how much Mike does alone. For each kind of work he asks first, does it and tells you, or does it quietly, with limits per action and per day. What can be put back has an Undo, and the Activity page lists everything he did.

Can Mike see everything in my account?

He sees what the person asking can see. Mike works inside that person’s role and permissions, and what he does is recorded in the same audit trail as what people do on the screens.

Early access

Request your invite.

A few sellers a month, onboarded by hand. Tell us where you sell and we’ll tell you when your cohort opens.

  • Hands-on setup of every connection
  • A say in what gets built next
How many integrations would you connect?

Every marketplace, mailbox and chat counts as one. A rough number is fine.

One email when your cohort opens. No newsletter, no sharing.