Amazon, your marketplaces and your own shop feed the same list. You see what ships today, what is on hold and what already left, and each order carries its label, its invoice and its conversation.
Orders
What to ship today and what already shipped, in one book.
302-7654321DETo shipShippedAnna Keller · HamburgSolar path lights ×2€43.80
DKT-48213FRTo shipLuc Martin · LyonFolding bistro chair€34.00
LM-9Z8Y7XESShippedMarta Ruiz · BilbaoTerracotta planter ×4€50.00
#10482PTOn holdInês Duarte · PortoAddress to confirm€29.50ReleaseWhat it does
Orders from Amazon, your marketplaces and your own shop arrive in the same book, each with its state: to ship, on hold, shipped. The states mean the same on every channel.
Hold an order while you confirm an address, and release it when it is ready. Marketplace orders that need accepting are accepted from here.
Routing rules pick the carrier and the service by country, weight and channel, so an order reaches the label step already decided. You write each rule once and it applies to every order that matches.
Bring in each channel’s past orders, so searches, figures and Mike’s answers cover the time before Miross. Imported orders are kept apart from the ones still to ship.
An order is where everything after the sale starts. Its shipping label is made from its address and its weight, its invoice from its lines and its VAT, and both stay attached to it.
When a customer writes about an order, the case is linked to it. From the order you see what was said, and from the case you see what was bought and where the parcel is.
How it works
Miross reads it from the channel, with its lines and its address.
The carrier and the service are chosen. The label and the invoice follow from the same order.
The tracking number is sent back to the marketplace and the order moves to shipped.
A seller on several channels starts the day by opening each one: Seller Central, two or three marketplace portals and the shop’s admin. Each lists orders in its own way, with its own states and its own export. Knowing what has to leave the warehouse today means adding them up by hand, and an order waiting to be accepted on a marketplace is easy to miss. The order book in Miross replaces that round with one list.
Miross reads each order from its channel with its lines, its address and its amounts, and gives it one of three states that mean the same everywhere: to ship, on hold, shipped. Marketplace orders that need accepting are accepted from the book. An order with a doubtful address is held and released later. Routing rules then read the country, the weight and the channel and decide the carrier and the service before anyone touches the order.
The order book is the centre the other parts of Miross work from. Shipping makes the label from the order and sends the tracking number back to the channel. Invoicing issues the invoice from the same lines, with the VAT of the right country. Support shows the order beside every conversation about it. The warehouse deducts the stock when it ships, and a return is opened against the order it came from.
Day to day, the question of what ships today has one answer on one screen, and Mike gives it to you in a sentence if you ask. Each channel’s past orders are imported as history, so a search for a customer or a product also finds what was sold before Miross, and the figures cover whole months from the first day. A new channel joins the same list as soon as you connect it.
One list in the morning replaces three portals. You see what ships today, accept the marketplace orders from the same screen and print labels that are already made.
Everyone works from the same book, with the same three states for every channel and country. Rules send each order to the right carrier by country and weight, so whoever packs does not decide it parcel by parcel.
Shop orders and marketplace orders reach the warehouse as one list to pick. The label, the invoice and the stock movement follow from each order, and the shop and the marketplaces receive the tracking number.
Integrations
Questions
Amazon, about seventy marketplaces such as Leroy Merlin, Carrefour, Decathlon, Kaufland and eBay, and your own shop on Shopify, WooCommerce, PrestaShop and other platforms. Each channel is connected once and its orders arrive by themselves.
Yes. Each channel’s past orders can be imported as history. They are kept apart from the orders still to ship.
Orders, shipping and invoicing are modules you switch on in Settings. The pricing page shows what each plan includes.
No. Miross covers what happens after the sale: orders, labels, invoices, returns and support. It works next to your accounting software, and products and costs are synced with Holded and Odoo.
Connect each marketplace and your shop to Miross once. From then on their orders arrive in one order book with the same three states, and you ship, invoice and answer from there instead of from each seller portal.
Yes. Hold an order while you confirm an address or wait for the customer, and it stays out of what ships today. Release it and it goes back to the orders to ship.
No. Marketplaces such as Leroy Merlin or Carrefour ask the seller to accept each order before it ships. In Miross you accept them from the order book, without opening the marketplace’s portal.
Yes. When the label is made, the tracking number and the carrier are sent back to the channel. The order is confirmed as shipped there and moves to shipped in Miross.
More of Miross
Early access
A few sellers a month, onboarded by hand. Tell us where you sell and we’ll tell you when your cohort opens.
