Shipping labels made automatically for every order

Making labels is the most repeated task in a shop. For each order someone copies an address into the carrier’s website, chooses a service, downloads a PDF and then pastes the tracking number into the marketplace so the order counts as shipped. With twenty orders a day it takes an hour; with two hundred it takes a person. One wrong digit in a postcode becomes a parcel that comes back and a customer asking where it is.

In Miross the label follows from the order. You connect your carriers once, with the details of your contract, and write rules in plain terms: Spain goes with Correos Express, Germany under 2 kg with GLS, parcels over 10 kg with DHL. When an order is ready, the rule that matches it picks the carrier and the service, Miross asks the carrier for the label, and the PDF waits to be printed.

The carriers are yours. GLS, Correos Express, Spring GDS, SEUR, MRW, DHL, UPS, DPD and the rest work with the contract you already have, so the rates you negotiated stay as they are and the bill for postage still comes from the carrier. Sellers who ship through Sendcloud or another shipping platform connect that account instead. Either way, the tracking number and the carrier’s name go back to Amazon, the marketplace or the shop.

What changes day to day is that nobody makes labels. Whoever packs opens the list of orders to ship, prints labels that already exist and sticks them on. A wrong label is voided from the order and made again. The carrier’s pickup is requested from the same screen. Customers get their tracking on the channel where they bought, and when one of them writes, the person answering sees where the parcel is.