Selling across borders turns invoicing into a tax question for every order. A parcel to a consumer in France carries French VAT under the one-stop shop, one to a German company with a VAT number carries none, and one from stock you hold in Italy needs your Italian number. Amazon and the marketplaces expect the invoice on the order, and business buyers ask for it by message. A spreadsheet and a word processor do not keep up with that for long.
In Miross you set your tax details once: your company, the countries where you hold a VAT number and how you charge VAT everywhere else. From then on each order gets the treatment it calls for. That is the destination country’s rate under the one-stop shop, your home rate if that is how you sell, the reverse charge for a company in another EU country, or your local number where you are registered. Rates are kept per country and you can adjust them.
Every invoice takes its number from a series you define by channel, country and kind of document, and the numbers follow one another without gaps. A credit note takes back the original and keeps the link to it. The PDF uses your template, with your logo, in the customer’s language, one of eight. It is sent to the customer from the conversation, uploaded to the Amazon order or to the marketplace, and it stays attached to the order.
Day to day, invoicing stops being a separate job. An invoice is issued from its order with one click, or a whole day’s orders are issued together and downloaded as a ZIP for the accountant. When a customer asks for an invoice in a message, the person answering sends it from the case. Because invoices come from the same orders as labels and prices, the figures Mike reports are the ones on your documents.
