Compare
Helpdesk comparisons for marketplace sellers
Miross next to the helpdesks marketplace sellers ask us about. Every price and feature comes from the vendor’s own site, dated and linked, and every comparison prices the same two example teams.
Miross is a back office for European e-commerce sellers on Amazon, marketplaces and their own shop: the support queue, orders, shipping labels, invoices with EU VAT, prices per marketplace, returns, catalogue and warehouse, with Mike, its assistant. These pages compare its support side with the helpdesks sellers already use.
Miross vs …
Two helpdesks side by side: features, costs, when to choose the other one, and how to switch.
Per month, small team · growing team: Miross €40.83 · €165.83
- Miross vs eDeskThe broadest marketplace coverage today and an AI agent that resolves tickets; priced per user, with a store limit per plan.eDesk €178 · ≈ €488.85
- Miross vs HIVEFlat plans close to Miross’s, with Amazon, eBay, live chat and a help centre; two Mirakl marketplaces.HIVE ≈ €36.03 · ≈ €138.30
- Miross vs GorgiasShopify-first, priced by tickets rather than agents, with a strong AI agent and live chat.Gorgias ≈ €154.35 · ≈ €353.42
- Miross vs ZendeskThe general-purpose platform for large, multi-channel teams; marketplaces through connectors.Zendesk ≈ €91.49 · ≈ €407.42
- Miross vs FreshdeskAn affordable general helpdesk with a customer portal and knowledge base; marketplaces through connectors.Freshdesk ≈ €87.49 · ≈ €217.42
- Miross vs ChatwootOpen source, low-cost and self-hostable, strong on live chat and social; no marketplace integration documented.Chatwoot ≈ €33.32 · ≈ €83.31
- Miross vs ChannelReplyAdds Amazon, eBay, Walmart and more to the helpdesk you already have; Mirakl in beta.ChannelReply ≈ €91.49 · ≈ €407.42
- Miross vs ReplycoA marketplace helpdesk strong on Amazon, eBay and German marketplaces; no Mirakl documented.Replyco €97 · €275
- Miross vs Help ScoutA clean helpdesk for email and chat teams; Amazon through ChannelReply.Help Scout ≈ €84.19 · ≈ €199.95
- Miross vs TrengoA WhatsApp-first omnichannel inbox for larger teams; little marketplace coverage.Trengo €299 · €524
- Miross vs RichpanelA direct-to-consumer helpdesk with a free self-service portal and AI; yearly contracts only.Richpanel ≈ €121.02 · ≈ €302.55
Head to head
Two other helpdesks compared, with Miross as a third option.
Alternatives
The helpdesks sellers compare with the one they use today.
- eDesk alternatives for marketplace sellersHIVE, Replyco, ChannelReply, Richpanel, Zendesk
- Zendesk alternatives for marketplace sellersFreshdesk, eDesk, Help Scout, Gorgias, Chatwoot
- Gorgias alternatives for marketplace sellersRichpanel, eDesk, Zendesk, Help Scout, HIVE
- Freshdesk alternatives for marketplace sellersZendesk, Help Scout, Chatwoot, eDesk, Trengo
- Chatwoot alternatives for marketplace sellersHIVE, Replyco, Freshdesk, Trengo, Help Scout
Helpdesk for … sellers
What Miross does on each marketplace, and which other helpdesks list it.
How these numbers are built
- Prices exclude VAT. “Per month” is a twelfth of the yearly price where the vendor sells yearly plans, otherwise the monthly price.
- Every conversation gets at least one reply in the month, so it counts once for Miross and as one ticket or conversation elsewhere.
- Connectors that bill per customer message are priced at 2 customer messages per marketplace conversation.
- Dollars and pounds are converted at the European Central Bank reference rate of 25 September 2026: 1 € = 1.1403 $ = 0.86045 £.
- Charges from third parties, such as Meta or Twilio for WhatsApp, aren’t included on either side.
- Miross is priced at its list prices.
Names are trademarks of their owners. Miross isn’t affiliated with any company compared here. Something out of date or wrong? Write to info@miross.io and we’ll correct it.